Terms and Conditions

Updated June 10th, 2025

Refund Policy

All ticket purchases are non-refundable and non-transferable. Please review your order carefully before completing your purchase.

Exception – Event Postponement or Rescheduling:

In the event that the scheduled event is postponed or rescheduled, ticket holders will be notified promptly via email and/or our official communication channels. Under these circumstances, you will be given the following options:

Retain your ticket for the rescheduled date – your ticket will remain valid and can be used on the new event date.
Request a refund – if you are unable to attend the rescheduled event, you may request a full refund within a specified period, which will be communicated at the time of the schedule change.

Please note: Refunds will only be issued for rescheduled or postponed events. We do not provide refunds for any other reason, including personal schedule conflicts, travel issues, or other circumstances beyond our control.

For any questions or assistance, please contact our support team at contact@firststatecardshow.com.

Re-Entry Policy

Re-entry to the event will be permitted for the full duration of the show. Attendees who wish to leave and return must ensure they retain their event wristband, stamp, or ticket, as required by venue staff for re-admittance.

Please note:

Re-entry is subject to security checks upon return.
The venue reserves the right to refuse re-entry to any attendee who violates event rules or engages in prohibited behavior.

Thank you for your cooperation, and enjoy the event!

Lost or Stolen Goods Policy

All attendees, vendors, and participants are solely responsible for their personal belongings and goods while on the premises of the event.

The event organizers, venue staff, and affiliates are not responsible for any lost, stolen, or damaged items, including but not limited to merchandise, equipment, personal effects, or valuables.

We strongly encourage all individuals to:

Keep personal items secured at all times
Avoid leaving belongings unattended
Report any suspicious activity to event staff or security immediately

By entering the event premises, you acknowledge and accept full responsibility for your property. Thank you for your cooperation in helping us maintain a safe and respectful environment for all.

Vendor Cancellation Policy

Vendors may cancel their participation and receive a full refund of any fees paid up to two (2) weeks prior to the scheduled event date.

Cancellations must be submitted in writing to www.contact@firststatecardshow.com no later than 14 calendar days before the event to qualify for a refund.

No refunds will be granted for any cancellations made within two (2) weeks of the event, regardless of the reason.

We appreciate your understanding and cooperation in helping us ensure a smooth and successful event for all participants.

Trade Show Dispute Policy

We are committed to creating a respectful, professional, and collaborative environment for all participants. To ensure issues are handled efficiently and fairly, the following Dispute Policy applies:

1. Scope of Disputes

This policy covers disputes between:

Exhibitors and organizers
Exhibitors and attendees
Exhibitors and other vendors
Any other trade show participants where event operations or agreements are involved

2. Initial Resolution Efforts

Participants are encouraged to resolve disputes amicably and directly when possible. Most issues can be addressed quickly through open, respectful communication.

3. Filing a Formal Dispute

If direct resolution is not possible, a formal dispute must be submitted in writing to event management at contact@firststatecardshow.com. Please include:

Names of all involved parties
A detailed description of the issue
Supporting documentation or evidence, if available
Date and time of the incident

4. Review Process

All formal disputes will be reviewed by event management. We aim to respond within 5 business days. In complex cases, further investigation may be required, and a resolution timeline will be communicated accordingly.

5. Decisions and Outcomes

Decisions made by event management are final and made with the best interest of the overall event and its participants in mind. If a party is found to be in violation of event rules, appropriate action will be taken, which may include:

Warnings
Loss of vendor privileges
Removal from the event
Restrictions from future events

6. No Retaliation Policy

We maintain a strict no-retaliation policy. Participants who file a dispute in good faith will not face retaliation or penalty.

Vendor Arrival and Departure Policy

To ensure a smooth setup and breakdown process, all vendors are required to adhere to the following arrival and departure guidelines:

Arrival

Vendors may arrive to begin setting up their booths no earlier than two (2) hours prior to the scheduled event start time.
All setup must be completed no later than 15 minutes before the event opens to the public.
Upon arrival, vendors must check in with event staff at the designated vendor entrance for instructions and booth assignments.

Departure

Vendors may begin breaking down their booths no earlier than one (1) hour prior to the scheduled event end time.
Early breakdown is not permitted unless explicitly authorized by event management.
All vendor materials must be removed from the premises within two (2) hours after the event concludes.

Additional Notes

Vendors must keep their booths staffed and presentable throughout the duration of the event.
Failure to comply with these arrival and departure times may result in penalties or restrictions from participating in future events.

Thank you for your cooperation in helping us maintain a professional and organized trade show environment.

Attendance Policy

All attendees are expected to conduct themselves in a respectful and professional manner throughout the duration of the event. To ensure a safe and enjoyable experience for all participants, the following policy is in effect:

Code of Conduct

Disruptive, inappropriate, or unsafe behavior will not be tolerated. This includes, but is not limited to:

Harassment or abusive language toward staff, vendors, or other attendees
Intoxication or substance abuse
Interference with scheduled programming, vendor operations, or event logistics
Failure to comply with staff instructions or event rules

Right to Remove

Event management reserves the sole right to deny entry to or remove any attendee from the premises without refund if their behavior is deemed disruptive, unsafe, or in violation of this policy.

This decision will be made at the discretion of event staff and is final.

Reporting Concerns

If you witness or experience any disruptive behavior, please report it immediately to event staff or security.

We appreciate your cooperation in maintaining a welcoming and respectful environment for everyone.

Website Privacy Policy

Who we are

We are First State Card Show and our website address is: https://firststatecardshow.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.